Privacy Policy

This Privacy Policy explains how we collect, process, and protect your personal data when you use the website manekispin.co. We take the protection of your privacy very seriously and strictly adhere to applicable data protection regulations.

Controller

The entity responsible for the processing of your personal data is:

ManekiSpin.

Email: [email protected].

If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, corrections, blocking, or deletion of data, or to withdraw your consent, please contact us directly at the email address provided above.

Collection and Processing of Personal Data

Personal data refers to any information that relates to an identified or identifiable natural person. We collect only the data that is strictly necessary for the provision of our services, the processing of payments, and compliance with regulatory requirements.

Categories of Collected Data

  • Master Data: Surname, first name, date of birth, address.
  • Contact Data: Email address, telephone number.
  • Payment Data: Information regarding payment methods (Interac, Credit/Debit cards, MuchBetter) necessary for transactions within the scope of our services.
  • Usage Data: IP address, browser type, access times, visited pages.
  • Documentation Data: Copies of identity documents or proof of address (as part of mandatory KYC/AML identity verification).

Purposes of Data Processing

We process your data for the following purposes:

  • Service Provision: Enabling the use of our platform and managing your player account.
  • Payment Processing: Handling deposits and withdrawals via supported methods such as Interac, credit/debit cards, or electronic payment systems.
  • Compliance with Legal Obligations: Identity verification for anti-money laundering (AML) and fraud prevention.
  • Customer Support: Responding to your inquiries and support requests via email.
  • Marketing and Personalization: If you have provided consent, you may receive personalized offers or information about promotions.

Legal Bases for Processing

We process your data based on the following legal foundations:

  • Contractual Necessity: To fulfill a contract or to perform pre-contractual measures.
  • Legal Obligations: To comply with legal requirements to which we are subject (such as AML identity verification requirements).
  • Legitimate Interests: To safeguard our legitimate interests, for example, for the security of our IT systems or for fraud prevention.
  • Consent: Where you have provided express consent for data processing.

Disclosure of Data to Third Parties

Your data will only be transferred to third parties if this is necessary for the fulfillment of the contract, if we are legally obligated to do so, or if we have a legitimate interest.

Recipients may include:

  • Payment Service Providers: To process transactions.
  • Identification Service Providers: To perform necessary KYC checks.
  • Law Enforcement Agencies: In the event of legal information requests.

We ensure that all processors implement appropriate technical and organizational measures to protect your data.

Storage Duration

We store your personal data only for as long as is necessary to achieve the aforementioned purposes or as required by applicable statutory retention periods. After these periods have expired, the data is routinely deleted, provided it is no longer required for the fulfillment or initiation of a contract.

Your Rights as a Data Subject

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: You may request information about the data we hold about you at any time.
  • Right to Rectification: You may request the correction of inaccurate data.
  • Right to Erasure: You may request the deletion of your data, provided there is no legal obligation to retain it.
  • Right to Restriction of Processing: You may request that we restrict the processing of your data.
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
  • Right to Object: You may object to the processing of your data if it is based on legitimate interests.

To exercise these rights, please send an email to [email protected].

Data Security

We employ modern technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological developments. Data transmission is encrypted (TLS/SSL encryption).

Responsible Gambling and Addiction Prevention

As part of our commitment to responsible gambling, data may be processed to analyze gaming behavior. This serves the early detection of problematic gaming patterns. If there are signs of gambling addiction, we are obligated to take appropriate measures.

If you or your loved ones need support, we encourage you to seek professional help. In Canada, you can reach out to resources such as the Problem Gambling Helpline (available in most provinces) or ConnexOntario (1-866-531-2600) for confidential support.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and provide certain functionalities. Cookies are small text files stored on your device.

  • Technically Necessary Cookies: These are essential for the operation of the website.
  • Analytical Cookies: These help us understand user behavior (only with your consent).

You can manage or disable the use of cookies in your browser settings at any time. Please note, however, that without cookies, some features of our website may not function properly.

Right to Complain

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection regulations.

Updates to the Privacy Policy

Due to legal changes or technical developments, it may be necessary to update this Privacy Policy from time to time. The current version can always be found on our website. We recommend that you visit this page regularly to stay informed about how your data is protected.

Status: July 2026.